Product Categories
NBX Phone Systems
NBX 25, NBX V3000, NBX 100, Super Stack 3 NBX
NBX Phones & Attendant Consoles
NBX Business Phones
& Attendant Consoles
NBX Hardware Components
Analog Connection Devices, NBX Interface Cards, CITELink IP Handset Gateway
NBX Software Components
pcXset, IP Licenses, Voice Mail Upgrades
Refurbished NBX Systems & Phones
Refurbished NBX Systems, Phones, & Components
NBX Accessories
NBX Headsets, Phone Accessories, Power over Ethernet (PoE)
NBX How-To's
Replacing an NBX Phone
1. Make sure your system is set to Auto Discover Telephones. You may do this through System Configuration -> System Settings -> System Wide. Place a check next to "Auto Discover Telephones"
2. Connect the new NBX phone to the network. Verify the NBX system has recognized the new phone by going to Device Configuration -> Telephones. The new phone should have an extension and will have an asterisk before the extension number indicating no name has yet been assigned. Write down the extension number and MAC address of this new phone as you will need it in the next step.
3. Go to User Configuration -> Users. Highlight the extension to be swapped and click on "Modify". In the telephone list, find the newly discovered phone and click on it. Confirm this is the newly discovered phone by verifying the extension and MAC address. Click OK.
4. Your new NBX phone should now be associated with your old extension.